You need to remain connected to the world and your laptop is life, but you don’t want someone to come into your house to check your computer, and you’re not keen on going out to wait in line at a computer repair shop. Or perhaps you’re travelling outside of Northland on holiday or business. Fortunately, with technology today, a huge amount of computer set up and repair can be done remotely.
There are many common computer issues that we can help address remotely. We’ll start out by sending you a link to download a tool that gives us remote access and control of your computer. Please know that we value our customers’ privacy. Even with this tool, we’ll still be able to access the computer only when you allow us to.
What exactly can we set up and fix?
Now, what can we do once we have eyes on your computer from our remote location? Many things.
If you’re troubled by a slow computer, we can run diagnostics. We’ll find ways to speed up and optimise your computer to get you back up and running more efficiently.
Running into software errors? We can take a remote peek and troubleshoot the issues to get you back on track.
The problem might be due to a virus or malicious software. A remote computer expert can identify security risks and remove viruses or spyware.
Perhaps you have to install software for video conference calls or online learning. With remote access, our experts can install and set up applications, and personalise them to your needs.
Working from home has many of us setting up separate email accounts, because we need to keep personal and professional communication separate. With authorised access, remote tech support can install email and handle problems.
Your home printer may have been up to the job when it was in use intermittently, but it’s struggling to manage the demands of everyone at home at once. Installing printer drivers and some maintenance tasks are doable through remote support.
Then there’s the big one: data recovery. This is the one that makes people panic. “I’ve lost everything!” Our comforting support team can help recover lost files and restore peace of mind.
If you’d like to do a remote consultation, set up or repair quickly, Send us an email or give us a call today. You can find our contact details here. If the problem with your computer can’t be fixed remotely, we can arrange to pick up and drop off your device.