Diagnostic Support

Got a question? Come and see us at Bay of Islands Computers, Kerikeri. If we can answer your question in less than 5 minutes, we won't charge a cent.

If we can get your tech issue sorted without your computer having to be worked on in the workshop, we will charge:

  • $45 - Diagnostic fee (Know what's wrong and how much to get it fixed)

Workshop Repair

Bring your computer to our shop for troubleshooting and repair. If your computer has to go into the workshop, there is a minimum charge of $97.50. If we need to spend more than 45 minutes on your job, we charge a flat rate. Our hourly rate is $130.00, and we charge in 15-minute increments after the first hour. We rigorously track our time so you will know exactly how long it took to fix your computer.

  • $99 - Minimum Workshop Rate

  • $150 - Workshop Hourly Rate

  • $189 - Urgent Rate

  • $199 - New Computer Setup

Onsite Computer Repair

We provide onsite IT support and carry out computer repairs throughout the Bay of Islands. Whether it's at your home or business, our technicians can come to you for any tech issues.

  • $99 - Minimum Onsite Rate

  • $150 - Onsite Hourly Rate

  • $1.50 - Per KM From Bay Of Islands Computers, Kerikeri

PowerTec Supplier and Installer

Struggling with cellular coverage? Improve your mobile reception by getting PowerTec installed in your location. We supply and install PowerTec to boost your mobile network reception, extend range, and enhance voice and data signals. Get in touch with us to learn more about PoweTec solutions and pricing.

Contact Us for a Personalised Quote

Computer sales, repair, maintenance and support made easy.

If you have a laptop, tablet, computer, phone or printer drama, need some advice or just don't understand the technical gobbledygook, talk to us. We speak plain English and are always happy to help. You can visit us at out store and workshop in Kerikeri or we can either come to you.